We’ve made a lot of friends since 1972. ListenUp co-founder Walt Stinson says on our history page, “To put it simply, our goal is to create loyal and enthusiastic customers.” So how do we strive to achieve this goal?

We hire and retain the most knowledgeable professionals in the business. The sales staff in our Custom Division averages over 20 years of industry experience. Our installers continually take classes to become certified in the latest technologies by CEDIA (the Custom Electronics Design & Installation Association). We have an engineering department that extensively reviews and documents the design of each system. A project manger is assigned to each job to coordinate all the little details and make sure nothing falls through the cracks.

By marshalling these resources and more for every custom project we undertake, ListenUp is able to offer the highest levels of responsive service. Of course, the proof of the pudding is in the tasting, so here are some rave reviews from some happy clients…

• “You actually exceeded my needs and expectations!”
  - Hank, Englewood
  
  
• “We will highly recommend ListenUp to all of our friends.”
  - Ron, Golden
  
  
• “I wish to express my gratitude to ListenUp for the successful implementation of my home’s state-of-the-art audio/video, Lutron and Crestron systems into one user-friendly seamless system.”
  - Frank, Woodland Park
  
  
• “My job was not large in terms of dollars for your company, and yet your team made me feel like I was totally valued as a customer.”
  - Brent, Arvada
  
  
• “I have complete confidence in the abilities of your crew. I have worked with other tech companies on different tasks and I believe your guys are exceptional.”
  - Sandra, Denver
  
  
• “ListenUp knows my house and knows my equipment. When there are service issues, they take care of them until I’m happy.”
  - Mark, Evergreen
  
  
• “From the theater room to having music throughout our house, my wife and I couldn’t be happier with our ListenUp system.”
  - Jeremy, Denver
  
  
• "What stands out the most from this install was their dedication to do the job right the first time and ahead of schedule."
  - Nathan, Denver

Testimonials from ListenUp.com Online Customers
We’ve had an online store since 1999. Below you’ll find a sample of the comments we’ve received from Reseller Ratings.com; to see more, click here to go to their website.

• ListenUp.com promptly answered my e-mail questions before my purchase to help me select the right product. My Definitive Technology SuperCube Reference subwoofer was delivered in less than a week and it is fantastic. What attracted me to ListenUp was their return policy allowing returns within 30 days and they pay the shipping. No one else who sold the DefTech subwoofers had this policy. Since I was unsure exactly which model to purchase, this policy sealed the deal for me. I am completely happy with my purchase and with ListenUp.com.
  
  
• Bought a new NHT Absolute Center speaker for my Home Theater. ListenUp is an authorized reseller. They had the item in stock. Good price, included shipping. Sent out right away. Couldn't ask for anything more.
  
  
• Excellent transaction - items (NHT on-wall speakers) sound great, price was fantastic (they were on clearance), and support was great.
  
  
• Listen Up went over board in providing a quality product at a great price. The product was well packaged and shipped quickly. My husband loves the ZVOX Z-BASE 550. Next time we get ready to buy sound equipment, we will be sure to check your store first!  
   
  - Another satisfied customer  
  
  
• The best price (with free shipping)...and listed on the Denon site as an authorized dealer, so there is no question about the warranty. The unit arrived as advertised within a few days. I would definitely do business with them again.
  
  
• It was a pleasant experience to order on Listenup.com. Bruce has been very helpful and prompt in answering my queries. Shipping was very fast(and free!) and item (NHT XD) arrived at perfect condition. Very highly recommended.
  
  
• Excellent customer service from Bruce Neher at ListenUp!  
   
  Now all I have to do is to open the item bought!!!  
  (Still have not gotten the time to install the equipment...)
  
  
• Ordered two items of equipment online and the order was timely delivered in two shipments a few days apart. The items remain stored as they are going into a remodeled area when it's finished within a month or two. Items appear to be complete and as advertised and we are relying on the warranty if difficulties arise as we have not tested them here as yet.
  
  
• Excellent company. Good price, free shipping, fast delivery, good packaging. Ordered a Grado SR325 Head phone over the weekend. It shipped on Mon. and I had it by Thurs., brand new in a sealed box.  
  Vic Laude, CA.
  
  
• Great company to deal with. I was trying to order an open box Grado SR60 headphone, somehow the website had some issue with that. I emailed them regarding the problem, got a reply in less than an hour (20 minutes maybe?), telling me the issue was solved. So I placed the order. Received the headphone in very good condition within a week. Would love to purchase from this company again.
  
  
• Superior in every regard. Excellent service at substantially discounted price.
  
  
• I placed an order late Sunday evening, May 4, for an NHT Xd System with ListenUp. They processed the order the next day and I received the order at 11:40 AM Friday, May 9 (N. California address). The item was half the original price with no extra charge for shipping. This is amazing delivery service for "no charge" shipping. This helped me regain confidence in internet ordering after an unpleasant experience with a New Jersey supplier who was "selling" NHT Xd systems.  
  
  
• Compared to my experience with another Electronics seller, this one was excellent. According to their web-site they had a Denon DVD-3800BDCI that I was after in stock. Based upon previous experiences I called to check and yes indeed they knew they had 2 in stock. I ordered one, received an order confirmation immediately and within 12 hours I had a tracking number. It is currently out for delivery.  
  
  
• This is how I would expect ordering to go....Only advertise something is in stock if it actually is. Well done ListenUp, I would definitely use you again.