Repairs & Field Service

Audio Video Repairs

Our computerized repair department handles nearly 100 different brands of equipment. We’re the only factory-authorized McIntosh service center in the Denver metro area, and our Service Tech, Steve Meyer, has been working on Mac equipment for 30 years! That means we have the best service man and get the best support from the McIntosh team.

With a combined experience level of more than 50 years in electronics and a huge parts inventory, we can repair your component quickly. Call the store nearest you to arrange for dropping off your component.

For in-shop A/V Service, call 303.778.1214 – Jim Kitchens, Service Coordinator

Field Service

We maintain a staff of field technicians who can come to your home to set up and integrate your new system. These dedicated professionals can also diagnose and solve any problems you might have. These same experts are also available for after-hours emergency service when required.

Normal office hours:
Monday through Friday, 8 a.m. – 5 p.m.
Call 303.778.1214
Call 303.756.8157 for emergency after-hours service.

Scheduled service call rates during normal office hours:
Flat rate of $148.50 for up to 90 minutes of service, then $99 per hour thereafter. (Distance surcharges may apply over 35 miles from a ListenUp location.)

After-hours/emergency service rates in the Denver Metro area:
$200.00 per hour with a one hour minimum. (Distance surcharges may apply over 35 miles from a ListenUp location.)