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Installation & Field Service

From setup frustrations to full system upgrades, ListenUp’s Field Service team is here to help. Whether you're troubleshooting an issue or planning a new installation, our expert technicians deliver white-glove support designed to keep your system performing at its best.

For those seeking a fully integrated, next-level home experience, we proudly offer ELEVATED by ListenUp — our elite design and project management program.

ELEVATED stands for: Engineered, Lighting, Electrical, Video, Audio, Technology, Environment, Design.

Led by our team of subject matter experts, ELEVATED combines the talents of top specialists across all core categories into a unified process. You’ll be paired with a dedicated contractor (your single point of contact) who is a master of all trades and will guide your project from start to flawless finish.

What’s Included:

Engineered: Custom solutions and expert planning for complex systems

Lighting: Fixture selection, motorized shades, and accent lighting

Electrical: Power systems, aesthetic integration, and full-service electrical

Video & Audio: Immersive entertainment with multi-room and theater-grade solutions

Technology: Smart home automation, control, and intuitive integrations

Environment: Shading, security, climate, and energy management

Design: Tech-forward layouts that complement your home’s interior style

If you’re building, remodeling, or ready to reimagine your space, ELEVATED delivers a premium, seamless experience from concept to completion.
Unmatched Professionalism from the Most Certified Team in the Industry

Unmatched Professionalism from the Most Certified Team in the Industry

ListenUp employs more CEDIA-Certified technicians than any other company in our category. These specialists are trained in the latest technologies and best practices, ensuring every job—big or small—is completed with precision and care.

From First Visit to Final Tune-Up

From First Visit to Final Tune-Up

We offer full-service support that includes:
- In-home assessments and consultations
- Technical drawings and system schematics
- System configuration and control programming
- Hands-on product education
- Post-installation service and long-term support

Whether you're looking for a simple fix or a full system overhaul, we provide reliable expertise at every step.

Office Hours & Emergency Support

Contact Us Monday thru Friday 8AM - 5PM via our Service Line.

Service Line: 303.778.1214
After-Hours Emergency: 303.756.8157

Please note: Standard field service rates apply during regular business hours. After-hours emergency service rates may apply outside of posted hours.

Why CEDIA Certification Matters

Why CEDIA Certification Matters

CEDIA-certified professionals represent the highest standard in custom integration. As the industry’s leading organization for education and training, CEDIA ensures that our technicians bring advanced technical knowledge, superior design capability, and outstanding customer service to every home.

Choosing a CEDIA-certified technician means choosing peace of mind and lasting performance.

Let’s Get Your System Running Right

If you're experiencing issues with your AV system or need expert support, we’re here to help.

Contact Our Service Team or visit your nearest showroom to get started.